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The Insurance Trust for Not-For-Profit Agencies
in the Human Service and Educational Industry


Newsletter

“Near Miss” Accidents = Near Miss Claims

   Think of all the times you have said “Whew!” or “You are lucky that it didn’t....” or “Watch out for......”. Statements such as these usually are in response to a “near miss” accident, or signal knowledge of an unsafe condition which could also lead to an injury.

   So in 20:20 hindsight, we already know what is going to cause our next injury. After the injury, the previous statements turn to “shoulda, woulda, coulda”. But now there are additional factors involved, someone is hurt because no one listened or watched for, near miss accidents. You have temporarily (hopefully) lost a valuable employee, and now you have to file a claim. Someone has to do that persons job which causes productivity losses on both systems.

   Waiting for an accident to occur, and then finding a solution to the cause is an expensive way to identify and correct workplace hazards.

   Waiting for an accident to occur, and then finding a solution to the cause is an expensive way to identify and correct workplace hazards.

   A more cost effective way is to have your entire organization tune into those near miss accidents. I say entire organization because that is the only way to insure success. From the top management to the newest worker, as with the rest of the safety program, all must be involved in near miss accident identification and correction. To reference the extent of the problem, it has been proven repeatedly that on average, there are 600 near miss accidents for every 10 minor injuries, and for each serious injury.

Once employees start
focusing on near miss
accidents, and prevention,
incidents which lead to
injuries are more likely
to decrease.

   To stem this tide, an organization must develop procedures to identify and correct the cause of near miss accidents.

   The first step in developing an effective program is to establish a reporting network. Employees must feel comfortable in reporting near miss accidents and feel that their concerns are being addressed.

   A simple form can be developed for this purpose and allow for anonymous reporting. Be aware that an effective program may take two years to reach its maximum potential.

   Employees must be made aware of what a near miss accident is, and encouraged to report them when they happen. Near miss incidents are negative events but the report must be treated as a positive event or employees will not report again.

   The next step is to focus on correction. Remember that correction is everyone's responsibility. It is important to make this clear to employees. Many times a near miss accident is due to an unsafe action or procedure. The employee is in the best position to identify these unsafe actions and correct for them. However the entire organization must support their efforts in correcting the causes of near miss incidents. Positive feedback to all involved should be provided.

   The final step is record keeping. By tracking near miss reports, and segregating them by type and area, it is easy to identify high frequency incidents, the type that eventually lead to injuries.

   Once employees start focusing on near miss accidents and prevention, incidents which lead to damaging events will be non-existent.

   Employees should be made aware of the near misses that are being reported. This can be done by generating a monthly “Tally” and distributing it to the employees. This makes them more aware of the program and allows them to identify similar situations in their area. Thus allowing for correction of similar problems which are shared in the entire workplace.

   This is truly an employee dependent program, sell it, support it, and motivate your employees to take part.

Read More  
 
  For assistance in developing a near miss reporting program, contact Bob Mullins at FCS Administrators for more information at (716) 631-5001 extension 3030 or email Bob Mullins (bmullins@fcsadministrators.com)

Phone: 716.631.5001           Fax: 716.631.0321

 
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