Testimonials

"Joining the Human Services Self-Insurance Trust Fund was a very positive move for the Community Music School. We are pleased to have realized a substantial savings in our worker's compensation premium over the past year and a half. Controlling expenses is always a priority. Our goal is to use our resources to make wonderful musical experiences possible to all people form 6 months to 86 years old."

Linda Mabry
Executive Director
Community Music School
Buffalo, NY

Trust member since 1999

"We are proud to be a member and a partner with the Human Services Self-Insurance Trust. Our dealing with the Trust and the FCS staff have been extremely positive. Our periodic meetings with FCS Administrators to review the status of our claims are both informative and provides in depth information about each claim. Our Claims Examiner is very prompt in returning calls and very helpful in providing information relative to the claim. The entire staff is very professional, very accommodating and open to our ideas. Their website is very user friendly and provides additional documentation on our open claims. Wayne ARC continues to enjoy its working relationship with FCS  as a member of the Human Services Self-Insurance Trust and look forward to our future endeavors."

David C. Calhoun
Executive Director
Wayne ARC

Trust member since 2003

"As a member agency of the Human Services Trust we have realized great benefits. We have lowered overhead costs and created a safer working environment for our consumers and staff through the many services offered by the Trust and FCS Administrators, Inc. Another major plus to membership in the Trust is coordinating our workers' compensation and NYS disability programs. By doing so, we are able to optimize our overall claims management and safety program needs."

Edward Cassidy
Chief Financial Officer
Heritage Centers
Buffalo, NY

Trust member since 1996

Last year, Yates ARC began the process of selecting a new Workers' Compensation carrier and Third-Party Administrator. We had three basic criteria:

1. Quality of the Third-Party Administrator (TPA)

   • 3-Point Contact
   • Claims Administration and Auditing
   • Claim Closeout Track Record
   • Personnel
   • Safety Programs

2. Quality of the Trust (if Applicable)

   • Funding Level
   • Number of Members
   • Member Engagement
   • Surplus

3. Premium Cost

   Successful organizations strive to "delight the customer." The Human Services Self-Insurance Trust and FCS Administrators not only delighted us in meeting all three criteria; their service, personal support and member enthusiasm have far exceeded our expectations. We are thrilled to be part of their organizations and are looking forward to a long-term and mutually beneficial partnership.

Stephen Johnson
Sr. Director & Chief Financial Officer
Yates County Chapter, NYSARC, Inc.
Penn Yan, New York

Trust member since 2009